As a former leader with Disney Institute and the Walt Disney World Resort®, Simon is a brilliant catalyst that will leave you wanting more. He played an integral role in the Disney Institute book, Be Our Guest: Perfecting the Art of Customer Service.
Today he is a fresh voice in the business world. Bailey has impacted the lives of over 250,000 people from around the world through his transformational presentations, content-rich workshops/programs and Internet presence. Simon’s counsel helps organizations drive productivity and increase employee retention, which ultimately lead to a brilliant bottom line. Simon consistently receives high marks for his candid and practical approach to communicating key principles with a humanistic touch.
Simon is the founder of Brilliance Institute, Inc., which is dedicated to building the world’s most valuable resource – people. His clients include Wal-Mart, Oracle, IBM, State Farm Insurance, Dell, Microsoft, and the Society for Human Resource Management.
His newest book, Release Your Brilliance, published by HarperCollins, is a bestseller according to 800 CEORead.com and is having a profound impact on individuals and businesses. He has also authored five other books and has shared the main stage with such notable speakers as Jim Collins, Dr. Stephen Covey, Ken Blanchard, and Marcus Buckingham.
Bailey holds a master's degree from Faith Christian University, which also recently awarded him an honorary doctorate for his global impact. He was inducted as an honorary member of the University of Central Florida Golden Key International Honor Society. He is also a graduate of Rollins College (One of the Top 25 private graduate business schools in the USA) Executive Management Program. Bailey was also the youngest speaker to ever deliver a commencement address at Florida A&M University, where he inspired more than 10,000 people. Additionally, Bailey is a Certified Speaking Professional, the highest earned designation for the National Speakers Association and International Federation of Professional Speakers.
He serves on the boards of numerous organizations, including Health Central Hospital Foundation Board, a $130 million hospital with 1,500 employees and was recently selected as Central Florida’s “Man of the Year” by the Leukemia/Lymphoma Society. He resides in Florida with his wife and two children.
Simon Bailey, Customer Service Expert and author of Catalyst for Brilliance, is available through IMG Speakers Bureau for speaking engagements. Simon Bailey is also available for panel discussions, corporate meetings and events, business seminars and much more. Please contact IMG Speakers at 212-774-6735 or speakers@imgworld.com for more information on booking Simon Bailey.
