Nigel Barlow is an Oxford-educated lawyer, creative coach and keynote speaker to many of the world’s leading organizations. He was a founding director of The Tom Peters Company in Europe and currently owns and runs Service Legends Ltd. and The Rethink Project.
Barlow has helped many of the world’s leading organizations to rethink their lives and businesses. His multinational clients include Apple, Lilly, Microsoft and Unilever, to name just a few. As one of the world’s most dynamic business speakers, Barlow favors the after-lunch spot as a suitable challenge to wake people up. He also facilitates creative retreats with top teams, helping them to re-think their business strategies.
Re-Think – How To Think Differently (Capstone) draws on Nigel’s experience, successes and failures. Whether you’re wanting to re-think your life situation, relationships, personal creativity or a new business idea, Re-Think is designed to provoke your creative self into coming up with the answer you already have inside you.
Barlow's first book, Batteries Included! – Creating Legendary Customer Service, was published in 2001 by Random House. Successful service brands such as Lexus have adopted his theory of aiming to become legendary for the experience they give their customers. Lexus credits Barlow for helping them to win the coveted JD Power Gold Award in the UK. Tom Peters says of Batteries Included, “Nigel Barlow’s book is simply brilliant! Is there anything left to say about superior customer service? The answer is obviously a resounding ‘yes’. This book proves it!”
Barlow lives in Oxford, England and the Heathrow Departures Lounge – the majority of his business being international.
Nigel Barlow, creative Coach and Best-Selling Author, is available through IMG Speakers Bureau for speaking engagements. Nigel Barlow is also available for panel discussions, corporate meetings and events, business seminars and much more. Please contact IMG Speakers at 212-774-6735 or speakers@imgworld.com for more information on booking Nigel Barlow.
